Shipping policy


Prices posted on are in Canadian dollars before taxes, assembly and shipping. The price is payable in full and in a single payment at the time of order. All orders are payable in Canadian dollars. Kantalou bb inc. reserves the right to modify its retail prices at any time without notice.

The colour of the products presented on this website have been reproduced as faithfully as possible. However, because the colours displayed vary from one display device to another, Kantalou bb inc. cannot guarantee that the colours visible on your display device correspond to the actual colour of the products.

KANTALOU BB INC. reserves the right, without notice or obligation, to discontinue or modify the characteristics and prices of the products and services offered on this website.

If you would like more information about our products or if you have any questions about an order you have placed, write to us at and we will get back to you as soon as possible. 


We undertake to process your order within 48 working hours of payment. 

If by mistake an unavailable product is in your order, we assure you an exchange. 


When you make your purchase, a confirmation will be sent to you by email with all the details of your order.

All orders will be delivered within 5 to 7 business days for Quebec residents.
For other destinations, you can refer to Canada Post delivery standards (

Delivery standards for Canada: 5 to 7 business

days The shipping price is calculated at checkout and varies according to the delivery location and the weight of the package.